The Customer Service Representative will manage customer queries, complaints, process orders, modifications, and escalate concerns to the appropriate area to ensure customer satisfaction and maintain positive relationships with current and prospective Hana customers.
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Provide daily production support to Operators. Supervise Operators to assure that the Safety, Quality, Productivity and Housekeeping is accomplished in support of the customer.
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The Customer Service Manager will provide leadership and supervise a team of customer service representatives while managing the daily workflow to support Hana sales and business development operations. He/she will manage and oversee customer queries, complaints, process orders, modifications, and escalate concerns to the appropriate area to ensure customer satisfaction and maintain positive relationships with current and prospective Hana customers. And implement customer feedback, metrics, and...
More about Customer Service ManagerThe administrative assistant serves as the front-line provider of administrative support to the Hana leadership team. Serving as the eyes and ears for Hana, this role will convey professionalism and exemplary customer service through in-person and phone interaction with coworkers and customers. Utilizing knowledge of Hana’s organizational policies and practices, the administrative assistant will perform routine and confidential administrative duties in addition to maintaining and updating...
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Support manufacturing operations by installing, maintaining, and repairing equipment. Key player in equipment uptime, quality and run rate.
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